Terms & Conditions

1. About Highbourne

Highbourne Co Limited (“we”, “our”, or “us”) provides digital services including Instagram promotion support and high-converting landing page design through structured monthly plans.

Our services are intended to help businesses, creators, and brands improve visibility, strengthen digital presence, and support better conversion performance over time.

2. Eligibility

By using our website or purchasing our services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

You also confirm that any information you provide to us is accurate, current, and complete.

3. Services Scope

Highbourne offers services including but not limited to Instagram promotion support, SEO-focused visibility assistance, landing page design, and ongoing support based on the selected plan.

The exact scope, timeline, deliverables, and level of support may vary depending on the package or plan selected by the client.

We reserve the right to improve, adjust, or refine our service structure, process, or deliverables where reasonably required for service quality, performance, or operational reasons.

4. No Guaranteed Results

We aim to provide high-quality digital services and strategic support. However, we do not guarantee any specific numerical or commercial outcome from our services.

This includes, without limitation, guaranteed follower growth, engagement levels, search ranking positions, lead generation, conversion rates, sales, or revenue.

Results may vary depending on industry conditions, competition, market response, existing brand positioning, platform changes, and the client’s own offer, content, responsiveness, and business model.

5. Payments & Billing

All services are offered on a prepaid basis unless otherwise agreed in writing. Pricing on our website is displayed in USD unless stated otherwise.

Payment must be completed in full before service activation, onboarding, delivery, or continuation of the selected plan.

Where services are offered under 1-month, 3-month, 6-month, or 12-month plan structures, billing and service access will follow the selected duration.

Failure to complete payment may result in delayed activation, paused service, or cancellation of onboarding.

6. Refund Policy

All payments are subject to our Refund Policy.

Due to the nature of digital services, strategic work, planning, resource allocation, and delivery time involved, refunds are generally not available once work has started, access has been provided, or services have been delivered in part or full.

Clients should review our Refund Policy carefully before making a purchase.

7. Client Responsibilities

To enable effective service delivery, the client agrees to provide accurate project information, required materials, approvals, and access credentials where applicable.

The client is also responsible for responding to reasonable communication requests, feedback requests, and review steps in a timely manner.

Delays caused by missing information, delayed approvals, or lack of communication from the client may affect timelines, progress, or final delivery schedules.

8. Intellectual Property

Any concepts, layouts, creative assets, copy, landing page designs, strategies, or materials created by Highbourne remain our property until full payment has been received.

Upon full payment, the client receives the right to use the final delivered work for its intended business purpose, subject to any third-party licensing restrictions where relevant.

Unless otherwise agreed, we reserve the right to reference or showcase non-confidential completed work in our portfolio, internal case studies, or marketing materials.

9. Prohibited Use

You agree not to use our website or services for unlawful, fraudulent, deceptive, abusive, or misleading purposes.

This includes attempting to use our services in ways that violate third-party platform rules, including social media platform policies, advertising policies, or other applicable service standards.

We reserve the right to refuse service, suspend work, or terminate engagement if we believe our services are being used inappropriately or in a way that exposes us to legal, reputational, or operational risk.

10. Limitation of Liability

To the fullest extent permitted by law, Highbourne Co Limited shall not be liable for any indirect, incidental, consequential, special, or business-related losses arising from the use of our website or services.

This includes, without limitation, loss of revenue, loss of opportunity, platform disruptions, account restrictions, algorithm changes, third-party downtime, or performance changes outside our direct control.

Our total liability in relation to any claim shall not exceed the amount paid by the client for the relevant service giving rise to the claim.

11. Service Suspension or Termination

We may suspend, pause, or terminate services if these Terms are violated, if misuse is detected, if required cooperation is not provided, or if continued service becomes commercially, legally, or operationally unreasonable.

In such cases, access to active services, deliverables, or support may be restricted or discontinued as appropriate.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, operational policies, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

Continued use of our website or services after such updates constitutes acceptance of the revised Terms.

13. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us at:

Email: support@highbourneco.net

Website: https://highbourneco.net